SHIPPING & RETURNS
Shipping Policy
At Kiwi Tea, we offer shipping to all locations within the United States. We take pride in carefully packaging each item to ensure its safe arrival. Shipping costs will be calculated at checkout based on the weight of the items in your cart. Please allow 1-3 business days for processing and handling before your order is shipped out. Once your order has been shipped, you will receive an email with tracking information. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Kiwi Tea. If for any reason you are not happy with your order, please contact us within 14 days of receiving your order to initiate a return or exchange. All items must be returned in their original packaging and condition. Shipping costs for returns or exchanges are the responsibility of the customer. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.